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Login Issues on Google Chrome Fixed

July 24, 2020

Customers using the latest version of Google Chrome were having trouble logging in due to the new SameSite standard that is being implemented by all major browser manufacturers.

We have made the required changes on the backend to support the new standard and those login issues are now resolved; however, it is possible that your browser has a cached cookie with the incorrect flags and it will need to be cleared before you will be able to login successfully. You can clear all your cookies or you can clear just the cookies for Landboss by following the following instructions:

  1. Navigate to your Landboss login page
  2. Open Chrome Developer Tools by pressing Ctrl+Shift+I (or F12 on Windows)
  3. Go to the Application tab
  4. Expand the Cookies entry under Storage in the bar on the left
  5. Right click the entry (should be your account specific url, for example https://demo.landboss.com/)
  6. Click Clear on the context menu that pops up
  7. Close the Chrome Developer Tools and login